Privacy Policy

Last updated: 10 February 2026

This privacy policy describes how Pass Canadian Citizenship (“we”, “our”, or “the App”), operated by Plus 44 Pty Ltd, collects, uses, and protects your information.

1. Information We Collect

Account Information

When you create an account, we collect your email address, which is linked to your user ID. We do not collect your name, phone number, or other personal details. Your email is used solely for account authentication and essential account-related communications.

Automatically Collected Information

We use Google Analytics (Firebase Analytics on mobile, GA4 on web) to collect limited technical data, including an anonymous user identifier, device type, and app usage events. We do not collect your name, phone number, precise location, contacts, or biometric/health data.

Payments

All payments are processed securely by Apple's In-App Purchase system or Google Play's billing system. We do not receive or store your payment information.

2. How We Use Information

We use your information for the following purposes:

  • Account authentication and session management
  • Essential account-related communications
  • Improving app performance and fixing bugs
  • Understanding feature usage to improve the app

We do not use your data for advertising, profiling, or selling to third parties.

3. Data Sharing

We share limited data with Google Analytics (for app usage analytics), Apple, and Google only as necessary for app functionality. We do not sell, rent, or trade your personal data.

4. Data Retention

Your account data is retained for as long as your account is active. You may request deletion of your account and associated data at any time. Analytics data is kept only as long as necessary for product improvement.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Children's Privacy

The App is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

7. Your Rights

Depending on your jurisdiction (including under Canadian privacy law, GDPR, and CCPA), you may have the right to request access to, correction of, or deletion of your personal data, or to object to its processing. To exercise these rights, please contact us using the details below.

8. Third-Party Services

The App uses the following third-party services, each with their own privacy policies:

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “last updated” date.

10. Contact Us

If you have any questions about this privacy policy, please contact us:

Plus 44 Pty Ltd
Email: [email protected]